Retreat Terms and Conditions
Last updated: October 2025
These Terms & Conditions (“Terms”) govern your booking, attendance, and participation in retreats, classes, and related activities (“Retreats”) organised by Hannah Yoga Ibiza (“we”, “us”, “our”).
By booking a place on a Retreat, you (“participant”, “you”, “your”) confirm that you have read, understood, and agreed to these Terms.
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1. Booking & Payment
A non-refundable deposit of 50% of the total retreat price is required to secure your place.
The remaining balance must be paid no later than ten (10) weeks before the retreat start date.
If the retreat is booked within ten (10) weeks of the start date, payment must be made in full at the time of booking.
Your booking is only confirmed once we have received full payment (deposit + balance).
Payment methods: bank transfer.
Failure to pay the balance by the due date may result in cancellation of your place and forfeiture of any funds already paid.
2. Cancellations & Refunds
By You (the Participant):
If you cancel 10 weeks or more before the retreat start date, you will receive a 100% refund of payments made, less the non-refundable 50% deposit.
If you cancel up to 4 weeks before the retreat start date, you will receive a 50% refund, less the non-refundable 50% deposit .
If you cancel within 4 weeks or less of the retreat start date, no refund will be issued.
All cancellations must be made in writing (via email) and are only effective once acknowledged by Hannah Yoga Ibiza.
You may transfer your booking to another person (with our written approval) or request to transfer to a future retreat (subject to availability and an administration fee).
By Hannah Yoga Ibiza:
We reserve the right to cancel or postpone the retreat due to unforeseen circumstances such as insufficient participant numbers, illness, venue issues, or force majeure.
In such cases, you will receive a full refund of all retreat fees paid or may transfer to a future retreat of equivalent value.
Hannah Yoga Ibiza is not responsible for travel, flight, visa, or accommodation costs incurred as a result of cancellation.
3. Medical, Health & Fitness
You confirm that you are physically and mentally fit to participate in yoga, movement, and retreat activities.
You must disclose any medical conditions, injuries, or allergies before arrival.
Our facilitators are not medical practitioners; participation is at your own risk.
You are advised to seek medical clearance before participating if you are pregnant, injured, or have any ongoing health condition.
Should you feel unwell or injured during the retreat, please notify a facilitator immediately.
4. Accommodation & Meals
Accommodation is provided as described in your booking (shared or private room).
Room allocations are based on availability at the time of booking.
Meals provided are healthy, balanced, and prepared with care.
Food is locally sourced where possible, using fresh, seasonal ingredients.
Dietary preferences or allergies should be communicated in advance; while we do our best to accommodate them, we cannot guarantee allergen-free meals.
No refund or reduction in price will be made for missed meals or nights.
5. Travel
Flights and travel to/from Ibiza or the retreat venue are your responsibility unless otherwise stated.
We are not responsible for travel delays, cancellations, or disruptions beyond our control.
You are responsible for ensuring valid travel documents (passport, visa, etc.) and timely arrival.
Arrival details and location information will be provided in your pre-retreat information pack.
6. Travel Insurance – Recommended Policy
We strongly recommend that all participants obtain comprehensive travel insurance at the time of booking to cover:
Medical expenses and emergency evacuation
Trip cancellation, delay, or curtailment
Loss or damage to luggage and personal items
Flight delays, missed connections, or cancellations
COVID-19 or other illness-related travel disruption
The policy should specifically cover yoga and wellness retreat activities.
Proof of insurance may be requested prior to arrival.
Hannah Yoga Ibiza is not responsible for any costs incurred as a result of failure to obtain appropriate travel insurance.
7. Conduct & Participation
Respectful conduct toward facilitators, staff, and fellow guests is required at all times.
Unsafe, disruptive, or disrespectful behaviour may result in removal from the retreat without refund.
The programme may be adjusted due to group needs, weather, or other unforeseen circumstances.
8. Liability
You participate in all activities voluntarily and at your own risk.
Hannah Yoga Ibiza and its facilitators are not liable for any injury, illness, damage, loss, or delay, except where required by law.
We are not responsible for loss or damage to personal belongings.
If you arrive late or leave early, no refund or reimbursement will be provided.
9. Photography & Media
By attending, you consent to being photographed or filmed for promotional and marketing purposes unless you opt out in writing before arrival.
10. Privacy
Your personal information will be used solely for retreat booking and communication in accordance with our Privacy Policy. We will never share your data without your consent.
11. Force Majeure
We are not liable for cancellations or delays caused by events beyond our control, including but not limited to natural disasters, pandemics, strikes, or government restrictions. In such cases, an alternative date or credit may be offered at our discretion.
12. Governing Law
These Terms are governed by the laws of Spain, and any disputes shall be subject to the exclusive jurisdiction of the Courts of Ibiza.
Acceptance
By submitting your booking and payment, you confirm that you have read, understood, and accepted these Terms & Conditions in full, including the 50% deposit, payment schedule, cancellation policy, and travel insurance recommendation.